Privacy Policy

1. Introduction

Jagatab ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website (jagatab.uk) or use our AI automation, Python development, and Virtual Assistant services.

We are based in Wisbech, Cambridgeshire, UK, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number)
• Company name and job title
• Project requirements and business information
• Communication preferences
• Payment and billing information (when applicable)
• Virtual Assistant service requirements and schedules
• Business processes and workflow information
• Access credentials for authorized systems (securely stored)

2.2 Technical Information

We automatically collect certain technical information:

• IP address and location data
• Browser type and version
• Device information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing AI automation, Python development, and Virtual Assistant services
• Responding to inquiries and consultation requests
• Project management and client communication
• Scheduling and coordinating Virtual Assistant tasks
• Managing access to client systems and platforms (with authorization)
• Sending relevant updates about our services (with consent)
• Improving our website and services
• Complying with legal obligations
• Marketing our services to potential clients (with consent)

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for marketing communications
• Contract: To fulfill our service agreements with you
• Legitimate Interest: For business development and improving our services
• Legal Obligation: To comply with applicable laws and regulations

5. Virtual Assistant Services - Special Considerations

For Virtual Assistant services, we implement additional data protection measures:

• Access Control: We only access systems and data explicitly authorized by you
• Secure Credentials: All login credentials are encrypted and stored securely
• Activity Logging: We maintain detailed logs of all Virtual Assistant activities
• Data Minimization: We only process data necessary for the specific tasks assigned
• Confidentiality: All business information accessed is treated as strictly confidential
• Regular Reviews: Access permissions are reviewed and updated regularly

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Trusted service providers (hosting, analytics, payment processing)
• Professional advisors (lawyers, accountants)
• Law enforcement or regulatory bodies (when legally required)
• Business partners (only with your explicit consent)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• SSL encryption for data transmission
• Secure hosting and data storage
• Regular security assessments
• Access controls and staff training
• Data backup and recovery procedures

7. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

8. Data Retention

We retain your personal data only as long as necessary:

• Client data: For the duration of our business relationship plus 7 years
• Marketing data: Until you withdraw consent or 3 years of inactivity
• Website analytics: 26 months (Google Analytics default)
• Legal compliance: As required by applicable laws

9. Cookies and Tracking

Our website uses cookies and similar technologies:

• Essential cookies: Required for website functionality
• Analytics cookies: Google Analytics for website improvement
• Marketing cookies: Facebook Pixel, LinkedIn Insight Tag (with consent)
• Preference cookies: Remember your choices and settings

You can manage cookie preferences through our cookie banner or browser settings.

10. International Transfers

Some of our service providers may be located outside the UK. We ensure adequate protection through:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Certification schemes and codes of conduct

11. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

← Back to Website